At outfiters, we understand that circumstances may arise where you need to cancel your order. Our Cancellation Policy aims to provide clarity and convenience throughout this process to ensure your satisfaction. Please familiarize yourself with the following guidelines to facilitate a smooth cancellation experience. Should you require assistance or have any questions, our customer support team is here to help. 
 

Cancellation Eligibility 
 

We strive to accommodate all cancellation requests, but eligibility may vary based on several factors: 
 

• Order Processing: Once an order is processed or shipped, cancellation may not be possible. 
• Custom or Personalized Items:  Cancellation eligibility for these items may be subject to different criteria. 
• Promotional or Discounted Items:  Special rules may apply to the cancellation of these items. 

To inquire about canceling your order or to check its status, please contact our customer support team or view your order details in your account dashboard promptly. 
 

Cancellation Procedure 
 

To initiate a cancellation: 
 

• Log into Your Account:  Visit the 'Order History' section. 
• Select Your Order:  Choose the order you wish to cancel and click on 'Cancel'. 
• Follow Instructions:  Complete the cancellation process as guided on the screen. 

If you encounter any difficulties during the cancellation process, our customer support team is available to assist you promptly. Please note, orders must be canceled within the specified cancellation period before processing or shipment. 
 

Legal Disclaimer 
 

Urbansphere Ventures reserves the right to modify our cancellation policy without prior notice to ensure clarity and compliance. While we strive for accuracy, we cannot guarantee that all information on our website is always up-to-date or error-free. All content, including cancellation policies, is provided for informational purposes only. We do not accept liability for any claims arising from the use of our website and services. 
 

In cases where an order violates our terms of service, appears fraudulent, or raises suspicions, we retain the right to cancel or reject it. In the event of discrepancies between information provided on our website and other communication channels, the website information prevails. By placing an order on our website, you agree to adhere to our cancellation policy and terms of service. 
 

For any questions or concerns regarding our cancellation policy or terms of service, please contact our customer support team. Your satisfaction is our priority, and we are committed to ensuring a positive shopping experience at outfiters.